With high-profile data breaches making their way into news headlines more and more frequently, it goes without saying that we all must maintain vigilance in the way we each individually interact with data online (i.e., via social media sites, e-commerce sites, and more), as well as – and even more importantly – the way businesses and court reporting firms handle and manage security and data risks.
Attorneys looking for a court reporting firm need to be asking the tough questions about how well security and risks are being managed. Consider these questions when you’re ready to make your next hire:
What kind of security training do your employees undergo, and how frequently?
For better or worse, human error is one of the most common reasons for a security breach. We are all busy, and it can be easy to cut corners by saving log-in passwords or leaving your device unlocked. Exercising best practices on an individual level can make a big difference when it comes to data security for an entire firm.
How do you store and transfer your data?
The answer to this question will help clue you in to how serious the firm takes it data confidentiality. Review things like a firm’s ratings for data security storage and encryption metrics to understand its processes and practices for safely storing data.
Have you ever had a data breach (big or small)? If so, what steps did you take to resolve it? If not, do you have a plan in place to act in the event of a security issue?
Coming right out and asking the tough question is the quickest way to assess the trustworthiness of a firm. Whether the answer is yes or no, the follow-up question should shed some light on the firm’s readiness to handle anything that comes their way.
Data security cannot be taken lightly. When you’re making the choice to partner with a court reporting firm, be sure these questions don’t get missed.